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Frequently Asked Questions
Downtown Juneau sits about nine miles from JNU, a drive of around twenty minutes along Egan Drive. We quote all inclusive flat rates by vehicle class. The fare covers meet and greet, luggage handling, and gratuity. Contact info@unionlimousine.com or +1 (718) 514-9881 for a precise quote to your downtown address.
Yes. We provide direct transfers from JNU to the South Franklin Street cruise dock, the Steamship Wharf, and the Alaska Steamship Pier downtown. Trips are timed against your ship's boarding window with flight tracking, meet and greet, and chauffeurs familiar with cruise embarkation traffic patterns during peak summer months.
Yes. Complimentary meet and greet is standard for every JNU pickup. Your chauffeur waits at baggage claim holding a name sign, assists with luggage, and escorts you to the vehicle. This option helps first time visitors, cruise passengers, and travelers connecting between flights at Juneau International.
Yes. Mendenhall Glacier Visitor Center sits roughly four miles from JNU, a quick ride of about ten minutes. We arrange one way or round trip transfers and can hold the vehicle while you explore. Combining the airport ride with a glacier stop before downtown drop off is a popular request.
Yes. Every reservation includes real time flight tracking. If your inbound flight into Juneau is delayed by weather or mechanical issues, the pickup window updates automatically at no charge. Complimentary grace time after landing covers customs, baggage, and the walk from gate to terminal exit.
Yes. Premium SUVs accommodate up to six passengers with luggage room for fishing gear, cold weather clothing, or extended trip bags. SUVs are popular for trips to Auke Bay, the cruise dock, and out the road toward Tee Harbor. Reserve an SUV when booking online or by phone.
Twenty four hours of lead time is the recommended minimum. During cruise season between May and September, weekends, and major events, booking three to five days ahead helps lock in your preferred vehicle. Same day JNU requests are accepted whenever availability allows through online booking or phone.
Yes. JNU pickups run 24 hours a day, including red eye arrivals from Seattle and pre dawn departures. Late night rides receive the same meet and greet, flight tracking, and flat rate pricing as daytime trips. Dispatch confirms chauffeur arrival once your flight touches down.
Cancellations made 24 or more hours before pickup receive a full refund. Cancellations between 12 and 24 hours may incur a partial fee. Same day or no show situations are charged in full. Weather diversions or airline cancellations are reviewed without penalty whenever documentation is provided.
Yes. Rear facing infant seats, forward facing toddler seats, and booster seats can be arranged with advance notice. Please share the child's age, weight, and height at booking so the correct seat is installed before your JNU airport pickup. A small fee applies based on seat type.











































