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Frequently Asked Questions
Kailua-Kona sits about seven miles south of KOA, a ride of roughly fifteen minutes via the Queen Kaahumanu Highway. We provide direct transfers to King Kamehameha Kona Beach Hotel, Royal Kona Resort, and the Alii Drive hotel strip with all inclusive flat rates covering meet and greet, luggage handling, and gratuity.
Yes. The Waikoloa Beach Resort area sits about nineteen miles north of KOA, a ride of roughly twenty five minutes via the Queen Kaahumanu Highway. We provide direct transfers to Hilton Waikoloa Village, Waikoloa Beach Marriott, and the Kings Shops with chauffeurs familiar with each property's preferred drop off entrance.
Yes. The Mauna Kea Visitor Information Station sits at 9,200 feet elevation about forty five miles east of KOA via Saddle Road. We arrange transfers to the visitor station for stargazing and tours. SUVs are required for the high elevation drive, and four wheel drive is required for the summit access beyond.
Yes. Hawaii Volcanoes National Park sits about ninety five miles southeast of KOA, a drive of roughly two hours via Highway 11. We arrange chauffeured day trips with hold time at the Kilauea visitor center, Volcano House, Crater Rim Drive, and the Chain of Craters Road down to the coastal lava fields.
The Mauna Lani resort area sits about twenty three miles north of KOA, a ride of roughly thirty minutes via the Queen Kaahumanu Highway. We provide direct transfers to the Fairmont Orchid, Auberge Mauna Lani, and the Mauna Lani Golf Club with chauffeurs familiar with each resort's gated entrance and lobby drop off.
Yes. Premium SUVs accommodate one to six passengers with generous luggage space for snorkel gear, golf clubs, hiking equipment, and extended trip bags. SUVs are popular for Big Island arrivals, Mauna Kea visitor station trips, and Volcanoes National Park day excursions. Reserve an SUV when booking online or by phone.
Yes. The Four Seasons Resort Hualalai sits about eight miles north of KOA, a ride of roughly ten minutes via the Queen Kaahumanu Highway. We provide direct transfers to the Hualalai entrance with chauffeurs familiar with the resort's security gate procedures, luggage handling protocols, and preferred porte cochere drop off location.
Yes. Complimentary meet and greet is standard with every KOA booking. Kona International is an open air terminal, and your chauffeur waits near the baggage claim area holding a name sign, helps with luggage including surfboards and golf bags, and walks you to the vehicle parked at the curbside lot.
Yes. Every KOA reservation includes complimentary real time flight tracking. If your inbound flight from the mainland or another Hawaiian island is delayed by weather, connection issues, or mechanical problems, the pickup window adjusts automatically at no extra charge. A grace period after landing covers baggage claim and walking time.
The Ironman World Championship in Kailua-Kona draws athletes and spectators each October. KOA traffic surges during race week. We add capacity with SUVs, Sprinter vans, and mini coaches prepositioned for resort transfers, support team logistics, and group bookings during the qualifying days and the race itself along Alii Drive.











































