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Frequently Asked Questions
MKG (officially Muskegon County Airport, also referred to as Norton Shores Airport given its Norton Shores location) sits in Muskegon County, Michigan along the Lake Michigan shoreline, accessible via US 31 and Airline Road. The airport is owned and operated by Muskegon County. United Express provides limited scheduled commercial service to Chicago, with general aviation and charter operations rounding out traffic. Our chauffeurs stage at the commercial vehicle lane outside the terminal curbside.
MKG to downtown Muskegon runs about 15 minutes via Airline Road and Seaway Drive, and MKG to Pere Marquette Beach (the famous Lake Michigan beach in downtown Muskegon) runs about 15 to 20 minutes. We handle daily transfers to area hotels including the Shoreline Inn Hotel and Conference Center on Muskegon Lake and the Holiday Inn Muskegon Harbor.
Yes. The Lake Michigan beaches along the Muskegon County and broader Lakeshore including Pere Marquette Beach, Hoffmaster State Park, and the dunes at Silver Lake State Park all sit within 30 to 60 minutes of MKG. We handle daily summer beach transfers, Lake Michigan resort drop offs, and dune buggy and ORV recreation pickups at Silver Lake.
Yes. Trinity Health Muskegon (formerly Mercy Health Muskegon, the flagship hospital following the Trinity Health system rebrand) runs about 15 to 20 minutes from MKG via US 31. We handle patient transfers, visiting physician transport, family member airport pickups for extended hospital stays, and corporate transfers for the Trinity Health system.
Yes. Michigan's Adventure (the Cedar Fair amusement park and water park in Muskegon, the largest amusement park in Michigan) runs about 15 to 20 minutes from MKG. We handle daily family theme park transfers, school group transport, and corporate hospitality logistics for the park's group event sales.
Yes. Grand Haven (the iconic Lake Michigan resort town with the historic Grand Haven Lighthouse and Pier) runs about 30 to 40 minutes from MKG via US 31 southbound, and Ludington runs about 60 to 75 minutes via US 31 northbound. We handle daily resort transfers, Coast Guard Festival August weekend transport (Grand Haven's signature event), and SS Badger car ferry pickups in Ludington for cross lake service to Manitowoc, Wisconsin.
Yes. The USS Silversides Submarine Museum on Muskegon Lake (housing the World War II Gato class submarine USS Silversides, a National Historic Landmark with the most active wartime career of any surviving Navy submarine) runs about 15 minutes from MKG. We handle daily museum visitor transfers, veterans group transport, and school field trip logistics.
Yes. The Muskegon Lakeshore hosts diverse manufacturing and industrial operations anchored by Howmet Aerospace (the former Alcoa precision castings plant producing turbine engine components), Sappi North America, and dozens of regional manufacturers. We hold standing accounts with executive teams running site visits, supplier reviews, and quarterly production meetings across the Muskegon County industrial base.
Lake Michigan peak summer beach season runs from Memorial Day through Labor Day, with July and August generating the heaviest demand. We recommend two to three weeks of lead time for peak summer SUV and Sprinter bookings. Grand Haven Coast Guard Festival weekend (early August) and the Muskegon Summer Celebration July week both fill our calendar four to six weeks ahead.
Yes. Dispatch runs around the clock with a live human on the line, and we operate red eye arrivals, 5 am Lake Michigan beach departure pickups for sunrise lakefront photography, and late night Howmet Aerospace shift change transfers. There is no surcharge for late night or early morning service on standard bookings.











































