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Frequently Asked Questions
MFR (officially Rogue Valley International Medford Airport) sits about 2 miles north of downtown Medford in Jackson County, Oregon, accessible via Interstate 5 and Biddle Road. The airport is owned and operated by Jackson County and serves as the primary commercial gateway for southern Oregon, including Ashland (Oregon Shakespeare Festival), Crater Lake National Park, and the broader Rogue Valley wine country. Delta, Alaska, American, United, and Allegiant provide scheduled commercial service. Our chauffeurs stage at the commercial vehicle lane outside the terminal.
MFR to downtown Medford runs about 10 minutes via Biddle Road and Interstate 5, and MFR to Ashland (the home of the legendary Oregon Shakespeare Festival) runs about 25 to 30 minutes via Interstate 5 southbound. We handle daily transfers to Ashland hotels including the Ashland Springs Hotel (the historic 1925 landmark on the Plaza), the Ashland Hills Hotel and Suites, and the Plaza Inn and Suites at Ashland Creek.
Yes. The Oregon Shakespeare Festival (OSF, founded in 1935, one of the oldest and largest professional non profit theaters in the United States, running an eight month season from February through October with productions on the Allen Elizabethan Theatre, the Angus Bowmer Theatre, and the Thomas Theatre) anchors Ashland's cultural and tourism economy. We handle daily OSF airport transfers, opening week corporate hospitality logistics, and visiting performer transport throughout the season.
Yes. Asante Health System (the major southern Oregon health system anchored by Asante Rogue Regional Medical Center in Medford) and Providence Medford Medical Center both sit about 5 to 10 minutes from MFR. We handle patient transfers, visiting physician transport, family member airport pickups for extended hospital stays, and corporate transfers for both health systems.
Yes. The Britt Music and Arts Festival (the historic outdoor summer music festival held each June through September at the Britt Pavilion in Jacksonville, one of the most beautiful outdoor music venues in the Pacific Northwest) runs about 15 to 20 minutes from MFR. We handle daily Britt concert night transfers, historic Jacksonville Oregon visitor logistics, and the Britt Classical Festival summer orchestra season pickups.
Yes. Crater Lake National Park (the deepest lake in the United States at 1,943 feet, formed in the caldera of the collapsed Mount Mazama volcano 7,700 years ago, with the iconic Crater Lake Lodge on the rim) runs about 90 minutes from MFR via SR 62 eastbound. We handle daily Crater Lake day trip transfers, multi day park lodge transfers during the late May through October peak season, and Rim Drive scenic tour logistics.
Yes. Southern Oregon University in Ashland and the Raider Stadium (home of the SOU Raiders NAIA athletic program, perennial NAIA football championship contender) run about 25 to 30 minutes from MFR via Interstate 5 southbound. We handle parent weekend transfers, SOU Raiders athletic event transport, graduation week pickups, and visiting Cascade Conference team logistics.
Yes. Harry and David world headquarters in Medford (the iconic gourmet gift basket and fruit catalog company, famous for Royal Riviera Pears and the Tower of Treats holiday gift sets, owned by 1 800 Flowers since 2014) and Bear Creek Corporation operations all sit about 5 to 10 minutes from MFR. We hold standing accounts with executive teams running daily MFR rotations, plus the broader Rogue Valley agricultural and gourmet food corporate base.
Oregon Shakespeare Festival season runs from late February through mid October, with the heaviest demand during opening week in February, summer (July and August), and the closing weeks in October. OSF opening weekend draws theater critics and patrons from across the country. We recommend four to six weeks of lead time for OSF weekend SUV and Sprinter bookings, since Ashland hotel inventory fills two to three months ahead during peak season.
Yes. Dispatch runs around the clock with a live human on the line, and we operate red eye arrivals, 5 am Crater Lake National Park sunrise rim photography departures, and late night Oregon Shakespeare Festival post performance pickups during peak season. There is no surcharge for late night or early morning service on standard bookings.











































